Educational toys singapore Welcome to M9 Toys | Educational Toys

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Terms and Conditions

Welcome to our website.  By accessing this website you agree to be bound by the following terms & conditions:

  • The use of this website is solely for your general information only.
  • You are not allowed to reproduce, modify, copy or use any of the materials from this website without M9 Toys permission.
  • Modification of any of the content or use of the content for any other purpose will be a violation of the copyright & intellectual property rights of M9 Toys.
  • The content of this website is subject to change without notice.
  • You have deemed to have read & accept our Sales Policy, Privacy Policy  & Exchange Policy.

SALES POLICY

  • All prices quoted in our website is in SGD and we reserve the rights to adjust the price without any notice.
  • Once you’ve submitted your orders, delivery time will be within 14 working days. 
  • No cancellation is allowed once your order has been processed.
  • For local orders via our website, we accept payment by all major Credit Cards via PayPal
  • For local orders via Email, 50% deposit must be paid before we process your orders.  Balance 50% payment via Cash upon delivery of your items.  
  • Free local delivery to one address for orders above S$80.00.  For orders below S$80.00, delivery fee of S$10.00 will applies.
  • For overseas or bulk orders, please kindly email us at sales@m9toys.com
  • For overseas or bulk orders, you will need to place 50% deposit via Telegraphic Transfer before we process your orders.  Balance of 50% must be paid via Telegraphic Transfer before delivery of items.

EXCHANGE POLICY

  • We will allow exchange in the below situations:-                                                                              
    i) Item is damaged during the process of delivery         
    ii) Item sent is different model from what you have ordered.
  • We will do a 1 to 1 exchange without any questions asked.
  • Any Exchange must be within 7 working days from date of delivery
  • All goods must be returned in its original packaging.
  • Exchange is strictly for the same item.  Should the required item is out of stock, customer may request us to put under reservation list or exchange with another model of the same value.

PRIVACY POLICY

M9 TOYS is committed to ensuring that your privacy is protected. By asking for information such as your name, contact, email address & other information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. 

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

You may choose to restrict the collection or use of your personal information  if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by sending us an email to sales@m9toys.com

M9 TOYS may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

 

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